Project Coordinator

The Project Coordinator will be responsible for managing the administrative operations of the assigned division(s), and supporting the Operations Manager as needed. This individual will have excellent organizational skills, an exceptional eye for detail, and a track record of successfully managing multiple tasks and projects in a fast-paced environment.

The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.

Role specific responsibilities
•    Strong proficiency in using spreadsheets (e.g., Microsoft Excel) for data entry, tracking, analysis, and reporting, particularly for managing order and equipment backlogs.
•    Accurately creating and processing work equipment orders, including sales and rental orders, within the SAP system, based on customer needs and specifications, including product details, quantities, pricing, and delivery dates.
•    Efficiently managing the return of equipment within the SAP system, including creating return orders, verifying product details and quantities, tracking returns status, and ensuring proper disposition of the returned items.
•    Working collaboratively with field service technicians to understand and address customer problems in the field, including gathering information, escalating issues, coordinating solutions, and communicating effectively with customers and technicians.
•    Collaborating closely with the outside sales team to support their activities and help them achieve sales targets by providing administrative, technical, and communication assistance as needed.

Health, Safety & Environment
•    You have a duty to take care of your own health and safety and that of others who may be affected by your actions at work.
•    You will carry out assigned tasks and duties in a safe manner, in accordance with instructions, and comply with all Health, Safety & Environmental rules, policy, procedures, regulations and codes of practice.
•    You must also co-operate with management and co-workers to help everyone meet their legal obligations.
•    Ensure that you follow any instructions or health, safety & environmental training the Company provides and report any hazards, injuries or ill health that present a serious and imminent risk.
•    Ensure that you follow any instructions or health, safety & environmental training provided by the company and report any hazards, injuries or ill health that present a serious and imminent risk and inform your line manager about any shortcomings you identify within your health and safety arrangements.  

Physical Requirements: 
•    Able to lift at least 25 pounds. 
•    Physically capable of performing all duties and responsibilities assigned. 
•    Physically capable of standing and/or walking continuously for long periods of time if necessary. 

Job Specific Education Required:
•    High School Diploma or equivalent professional work experience, preferred

Work Experience Required:
•    3-5 years’ experience in administrative or coordinator role, related field or equivalent 

Skills & Knowledge Required:
•    Strong organizational skills, with the ability to manage multiple tasks and projects simultaneously
•    Strong verbal and written communication abilities are essential for engaging potential clients, building rapport, and explaining product or service benefits effectively.
•    Strong attention to detail, with a keen eye for accuracy and completeness
•    Ability to take direction and perform tasks requested by Operations or Project Managers, Finance, or Marketing Team.
•    Self-starter who takes initiative and possesses the ability to meet strict deadlines
•    Excellent written and verbal communication skills
•    Strong problem-solving and analytical skills
•    Proficiency in Microsoft Office suite, particularly Excel and Word
•    Experience with SAP software preferred
•    Ability to work independently and as part of a team